The John Golden Theatre was originally built in 1927 as the Theatre Masque by real-estate magnates, the Chanin Brothers, as part of a three-theatre complex that also included the Royale (a mid-sized house) and the Majestic (a large house). The Theatre Masque, the most intimate of the three, was designed for serious dramas. In 1930, the Chanins transferred ownership of all three venues to the Shuberts. In 1937, when John Golden assumed its management, he renamed it after himself, the third playhouse to bear his name. The Shuberts took back control of the theatre in 1946, turning it into a film house for two years before restoring it to legitimacy in the late 1940s.
The Chanins hired the Shuberts’ favorite architect, Herbert J. Krapp, to design their three-theatre complex. The Golden’s interior has a Spanish influence, an example of the Mission Revival style popular on the West Coast. Interior features include rough plaster walls, wrought iron fixtures, spiraled columns, and ceiling arches.
Theatre is not completely wheelchair accessible. There are no steps into the theatre (where there are steps we are unable to provide assistance).
Shubert Audience Services
The Golden Theatre provides at least 10 infrared assistive listening devices for every performance at the theatre. Beginning 4 weeks after a show’s official opening night performance, at least 10 audio description devices are available for every performance at the theatre. In addition, there is unlimited access to downloadable audio description software for personal mobile devices, available beginning 4 weeks after a show’s official opening night performance, which provides an automated detailed account of the visual of the production, free of charge, for blind or partially sighted patrons. The theatre also offers hand-held devices and software that provide captioning for deaf or hard of hearing patrons, available beginning 4 weeks after a show’s official opening night performance. Additional devices can be available with at least 24 hours’ notice by contacting Shubert Audience Services at 212-944-3700 or firstname.lastname@example.org. There is also a representative at the Shubert Audience Services kiosk at every performance to assist any patron with the audio description devices, software, or captioning devices.
Accessibility by Seating Section
Orchestra: Seating is accessible to all parts of the orchestra without steps. Wheelchair seating is in the orchestra only.
Mezzanine: Located on the second level, up three flights of stairs, 28 steps. Once on the Mezzanine level there are approximately 2 steps per row. Entrance to the Mezzanine is behind row D.
Handrails: Available at the end of every stepped seat row in the Mezzanine.
Located in the lower lounge. Accessible at 54", with TTY utility outlet and shelf.
Not wheelchair accessible. Restrooms located down 2 flights of steps (down 19 steps to lower level.) Wheelchair accessible restrooms located in the Schoenfeld Theatre.
Located in the lower lobby.
The use of cameras, recording devices, cell phones, beepers, and other electronic devices during the performance is prohibited. Everyone attending a performance must have a ticket. Latecomers will be seated at the discretion of management. Wheelchair and mobility-impaired seating is intended for patrons with mobility disabilities. Children under the age of four years will not be admitted. No outside food or beverage permitted. No weapons permitted on the premises.