The Shuberts conceived of the Imperial Theatre, their fiftieth New York venue, as a home to musical theatre hits, and their dream has been realized many times over. The playhouse was constructed as a replacement for the Shubert’s 20 year old (and out-of-date) Lyric Theatre.
Like many other Shubert theatres, the Imperial was designed by Herbert Krapp in his trademark Adam-style. The recessed ceiling and ornamental panels that grace the walls are elaborately decorated with a number of motifs, including florals and geometrics. The rectangular auditorium is wider than it is deep, which allows most audience members to feel close to the stage and performers.
Theatre is not completely wheelchair accessible. There are no steps into theatre from the sidewalk. Please be advised that where there are steps either into or within the theatre, we are unable to provide assistance.
Shubert Audience Services
The Imperial Theatre provides at least 10 infrared assistive listening devices for every performance at the theatre. Beginning 4 weeks after a show’s official opening night performance, at least 10 audio description devices are available for every performance at the theatre. In addition, there is unlimited access to downloadable audio description software for personal mobile devices, available beginning 4 weeks after a show’s official opening night performance, which provides an automated detailed account of the visual of the production, free of charge, for blind or partially sighted patrons. The theatre also offers hand-held devices and software that provide captioning for deaf or hard of hearing patrons, available beginning 4 weeks after a show’s official opening night performance. Additional devices can be available with at least 24 hours’ notice by contacting Shubert Audience Services at 212-944-3700 or email@example.com. There is also a representative at the Shubert Audience Services kiosk at every performance to assist any patron with the audio description devices, software, or captioning devices.
Accessibility by Seating Section
Orchestra Location: Seating is accessible to all parts of the Orchestra without steps. There are no steps to the designated wheelchair seating location.
Mezzanine Location: Located on the 2nd level: up 2 flights of stairs (23 steps). Please Note: On the Mezzanine or Balcony level, there are approximately 2 steps up/down per row. Entrance to Front Mezzanine is behind row F.
Handrails: Available at the end of every stepped seat row in the Mezzanine.
Located in the lobby. Accessible at 54", with TTY utility outlet.
There is a wheelchair accessible restroom (unisex) located on the main level.
The use of cameras, recording devices, cell phones, beepers, and other electronic devices during the performance is prohibited. Everyone attending a performance must have a ticket. Latecomers will be seated at the discretion of management. Wheelchair and mobility-impaired seating is intended for patrons with mobility disabilities. Children under the age of four years will not be admitted. No outside food or beverage permitted. No weapons permitted on the premises.